Privacy Policy

Your privacy is important to us. This privacy notice discloses the privacy practices for www.vhtcx.com and services VHT provides. This policy explains how VHT uses the personal data we collect from you when you use our website and data, we obtain from you when you use VHT services (directly or through our partners), as well as your California Privacy Rights and your General Data Protection Regulation (GDPR) rights.

Collected Information

Information Collected When You Visit Our Website. This notice applies to all information collected or submitted on the VHT website. We are the sole owners of the information collected on this website, and we will not sell or rent this information, or share it with any third party outside of our organization. On some pages, you may request information or register to receive materials. In the past 12 months, we have collected the following types of information:
• Company
• Name
• Title
• Country
• Address
• Email address
• Phone number
• IP address
We use return email addresses to answer the email we receive; such addresses are not shared with outside parties.
Unless you ask us not to, we may contact you via email in the future to tell you about new products/features or changes to this privacy policy.
We may use non-identifying and aggregate information to better design our website and to share with partners. For example, we may tell a partner that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we never disclose anything that could be used to identify those individuals.
If you would like to correct factual errors, or if you would like to be removed from our database, please send an email to vhtcompliance@vhtcx.com. To protect your privacy and security, we also take reasonable steps to verify your identity before making any corrections.

Information Provided to Us by Third Parties.

This notice also applies to collected or submitted to VHT by our partners in the course of using VHT services. For example, VHT collects your phone number to facilitate a callback and collects your name to provide your name to the customer service agent before connecting you. VHT has collected the following types of information over the past 12 months in connection with our services:

  • Name
  • Phone number

We do not sell or rent this information. When we obtain your information on behalf of a partner – for example, when you schedule a digital callback on our partner’s website through our embeddable web widget – we may share that information with our partner. When obtaining personal information from our partners, we follow their written instructions to process the information. We may use non-identifying and aggregate information to improve our services and to share with partners.

We may also disclose personal information (1) when required by law or to respond to legal process or lawful requests, including from law enforcement; (2) when we believe it is necessary to prevent, investigate, or address (a) possible illegal activities, including fraud, (b) a violation of our Terms of Use, (c) a violation of this Policy, or (d) a threat to the physical safety of any person; or (3) to protect our rights or property.

Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have the appropriate physical, electronic, and managerial procedures in place to safeguard and secure the information we collect online.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting these sites, and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Children’s Privacy

VHT’s websites and services are not intended for use by children, including those under the age of 13. VHT does not sell the personal information of consumers, including consumers under 16 years of age.

How to Contact Us

If you have any questions about our privacy policies, please email us at to vhtcompliance@vhtcx.com.

Your California Privacy Rights

California residents have the right to know about the personal information we collect, disclose, sell, or share which is discussed above. California residents also have the right to request that VHT disclose the personal information we collect, use, disclose and sell. The terms in this Your California Privacy Rights section shall have the same meaning as they do in the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020.

Access. California residents may request the categories of personal information we have collected about them, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share personal information, and the specific pieces of personal information we have collected about them.

Deletion. California residents may request that VHT delete personal information VHT has collected from the consumer. In response to such a request, and upon verification of the requesting party’s identity, VHT will deidentify the personal information as permitted by law.

Correction. California residents may request that VHT correct inaccurate personal information VHT has collected about the consumer.

Opt-Out of Sale or Sharing of Personal Information. California residents have the right to opt out of the sale or sharing of their personal information. VHT does not sell or share personal information.

Non-Discrimination. California residents have the right not to receive discriminatory treatment by the VHT for the exercise of the privacy rights conferred by the CCPA.

If you would like to make a request to exercise a California right, please send an email to vhtcompliance@vhtcx.comor call us at 866-670-2223. To protect your privacy and security, we also take reasonable steps to verify your identity before we can fulfill it, including those submitted by your authorized agent. When you submit a California-Rights request relevant personal information, VHT shall:

 

  • reasonably respond to your request; and
  • promptly fulfill your request or, in cases where VHT denies such a request, offer an explanation for the denial.

Your European Privacy Rights

If you reside in a jurisdiction that has adopted the General Data Protection Regulation (GDPR), such as the EU or UK, you are entitled to the following:

Access. You may request VHT for copies of your personal data. We may charge you a small fee for this.

Rectification. You may request that VHT correct any information you believe is inaccurate. You also have the right to request VHT to complete information you believe is incomplete.

Erasure. You may request that VHT erase your personal data, under certain conditions.

To restrict processing. You may request that VHT restrict the processing of your personal data, under certain conditions.

To object to processing. You may object to VHT’s processing of your personal data, under certain conditions.

Data portability. You may request that VHT transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please send an email to vhtcompliance@vhtcx.com.
Call us at: +1 330 670 2238

Last Updated: 16 July 2021