Trust and security
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Reduce incoming phone calls to lower costs
Reduce hold time and increase capacity
Customers schedule callbacks without calling you
Improve queue management at airports
Meet customers where they are, move them seamlessly across channels, and improve experience metrics.
Over 300 Other Market Leaders from Fortune 500, 100, 50 brands rely on our industry-leading customer experience platform, Mindful.
Transition across channels
Connect with customers
No other platform is positioned to fill the gaps in the customer journey across all channels and tech stacks.
Customers are given the option to receive a callback rather than waiting on hold.
Register a callback from your brand’s on your website, chatbot, or mobile app.
Customers can interact with your brand by texting your toll free number.
Keep customers up to date on the status of their pending callback with SMS notifications.
Track and visualize how customer interactions are handled in Mindful with historical and real-time reporting capabilities.
We can integrate Mindful into any major telephony or contact center infrastructure in a matter of days.
No matter where your brand and tech stack are coming from, we’re ready to help you every step of the way.
See the full list of Mindful’s best-in-class features.
Do they wait on hold? Instead of building up a large queue, allow your customer to opt for a callback when an agent is free, or at a later time that’s available for you both.
Give it a try—call the number and see what it’s like for customers.
Let customers to schedule a call with you on your website—at a time that’s most convenient for you both.
Use the dropdown below to experience how a customer would schedule a call with you via your website.
Combine their action with automations to save money and reduce call volume.
Try it out, see how it works.
Ready to see how this could work for your brand? Our solution engineers are eager to meet your needs and stick with you through it all.
Get a demo