VHT
  • How It Works
    • How We Work
    • Use Case: Self-Service

      Reduce incoming phone calls to lower costs

    • Use Case: High Volume

      Reduce hold time and increase capacity

    • Use Case: Repeat Callers

      Customers schedule callbacks without calling you

  • Mindful Platform
    • Overview
    • Callback

      Offer callback when hold times are long

    • Digital Callback

      Enable call requests from a website or app

    • Messaging

      Send and receive text messages

    • Notifications

      Send and receive texts without an agent

    • Analytics

      Get decision-making insights with callback data

    • Integrations

      Get the fastest time-to-value

  • About Us
    • Who We Are
    • Partners
    • Clients
Get Started
Toggle Menu
Get Started

[Watch our Webinar] Best Practices for using VHT in a Crisis

By Nick Kennedy

Contact Center Best Practices

Is Your Call Center Prepared for a Crisis?

By VHT Marketing

Company Happenings

VHT ANNOUNCES VHT COVID-19 ASSISTANCE PROGRAM (VCAP)

By VHT ANNOUNCES VHT COVID-19 ASSISTANCE PROGRAM (VCAP)

Customer Experience

VHT Introduces Mindful, New Offering Targets Mobile-First Consumer Experience

By VHT Introduces Mindful, New Offering Targets Mobile-First Consumer Experience

Customer Experience

The Struggle Businesses Face When Integrating Cutting Edge Tech Into Their CX Strategies

By Tony Iero

Customer Experience Customer Service

Why Customers Are Moving Away From Traditional Social Media Channels and Into Private Messaging

By VHT Marketing

Regulation Guidelines for Your Financial Services Contact Center

By Chris Swansiger

Customer Experience

Robotic Process Automation Is Changing CX as You Know It

By Tony Iero

Customer Experience

Why Brands are Still Struggling with CX in 2019

By Walter Lash

Customer Experience

How Customer Loyalty Varies by Industry

By Matt Peoples

Load More
VHT
  • Company
    • How We Work
    • Clients
    • Who We Are
    • Resources
    • Contact Us
    • Support
  • Mindful
    • Integrations
    • Try It Out
    • Callback Sign In
    • Messaging Sign In
    • Status Page
  • Elsewhere
    • LinkedIn
    • Facebook
    • Twitter
    • YouTube
  • Legal
    • Security
    • Privacy Policy
    • Patents

Virtual Hold Technology Solutions, LLC. All rights reserved. © 2021