Try it out

Experience how Mindful helps manage your call volume and assist your customers by using the interactive scenarios below.

A customer calls your 800-number.

And probably waits on hold. Instead of building up a large queue, allow your customer to opt for a callback when an agent is free or at a later time that is convenient for you both.

THE RESULT

  • Callers stop redialing & clogging up your pipe
  • Decrease the number of calls
  • Even out call volume to when you have availability

EXPERIENCE THIS FOR YOURSELF

  1. Call 330-777-2408
  2. Select option 1 for Service
  3. Press 1 for an ASAP callback, press 2 to deflect to messaging, or press 3 to schedule a callback for later.

A customer visits your website.

Even if it’s just to find your phone number. Add a call request button to your site to allow customers to schedule a call with you, again, at a time that’s most convenient for you both.

THE RESULT

  • Customers don’t initiate a call
  • Self-serve customers escalate without dialing
  • Drive predictability & flatten your inbound call curve

SEE THE MAGIC

Click the button below to experience how a customer would schedule a call with you via your website.


A customer texts you.

Did you know they’re doing that? Combine their action with automations to save money & reduce call volume. That means happy customers AND happy agents.

THE RESULT

  • Conversation is spread out over time
  • Burden on agents & infrastructure lessens
  • Automated responses answer common questions or schedule a call

SEE HOW IT WORKS

  1. Text “Hello” to 330-777-2408
  2. Follow the prompts to interact with automations or request a call.

Pretty cool, right?

One more thing – we forgot to mention we can get this all set up in less than 24 hours.

Get Started