These brands get it.
Fortune 500 brands, Fortune 100 brands and Fortune 50 brands all rely on
our world class customer experience platform, Mindful.
“We are a heavy Net Promoter Score (NPS) company with a focus on customer experience. Anything we implement from a technology perspective has to improve the customer experience and at a minimum, maintain NPS.”
Senior Director of Customer Solutions
“Having a digital handoff to VHT supports digital first initiatives and promotes higher NPS.”
Executive Director of Digital
“Customers who opt for VHT are not nearly as annoyed or angry. They have had time to focus on something other than waiting.”
Contact Center Agent
“VHT products are straightforward and easy to implement. They are also bringing insight and value to the table.”
Director of Self-Service Global Operations